08 June 2010

Deloitte 2010 security survey: Financial institutions making identity and access management tools their #1 priority

With a number of recent high-profile code thefts driving headlines across the globe, senior security executives at some of the world’s largest financial institutions say they are making it a priority to invest in identity and access management tools, according to a Deloitte survey released today.

According to Deloitte’s 2010 annual security survey for global financial institutions, entitled “The Faceless Threat,” identity and access management was identified by survey respondents as the industry’s top security initiative for 2010. Among 19 different types of initiatives, 44 percent listed this as their top initiative; it is also a significantly higher priority for larger organizations with more than 10,000 employees (63 percent).

Institutions are far less confident that traditional controls will protect them, and with good reason,” says Adel Melek, DTT Enterprise Risk Services, Global Financial Services Industry Leader. “In the early days of information security, access control performed the function of a gatekeeper, essentially keeping the bad guys out. But it has now evolved far beyond that, especially in terms of more sophisticated levels of access, better access control reporting, and the ability to track what events took place, when, and by whom. Today, many organizations realize that simply entering a user ID and password is no longer adequate, especially for customers and business partners.

Security budgets also appear to be reversing the current trend of cost-cutting. More than half of the survey’s respondents (56 percent) indicate that their information security budget has increased. Additionally, there is a significant drop, as compared to last year, in the number of respondents who state that “lack of sufficient budget” is one of the major barriers that their organization faces.

The report says that this may well be due to an increasing “realization that, as the information security environment gets more dangerous, so investment in data protection must get more serious.

Organizations are starting to recognize the importance of the information security function to business,” says Melek. “The increasing sophistication of faceless threats, the change in the threat agents and players, and the decreasing level of competence required to pose a threat due to the availability of fraud tools on the Internet are all factors that have caused financial services organizations to evolve their security practices in many areas. The security environment is undergoing a metamorphosis.

Additional findings of the survey:
  • Data loss prevention has taken on greater urgency: Data loss is caused by an intended or unintended action on the part of an organization’s people. When asked to characterize their ability to thwart internal breaches, only 34 percent of respondents are “very confident”; however, that response rises to 56 percent when respondents are asked about their ability to thwart external breaches. Respondents indicate that, in addition to encryption, data loss prevention will be the most piloted technology in the next 12 months.
  • Regulatory compliance is a key priority for financial institutions: Financial institutions are clearly expecting more regulatory pressure. Respondents to the survey include regulatory and legislative compliance as one of their top five initiatives and are hiring more internal auditors to resolve internal and external audit findings in preparation.
  • Business alignment is still lacking: While 87 percent of respondents either have, or plan to have, a security strategy within the next 12 months, respondents reveal that security functions do not get input or involvement from the lines of business when the strategy is being developed; this indicates that strategy development tends to be driven by the security function rather than driven by business goals. Given this, as well as increased spending, the security function must now be prepared to demonstrate ROI to further cement this trend as well.
  • Insurers are ahead of banks in planning to tackle certain security initiatives: For the first time, Deloitte’s survey breaks out sector-based comparisons. While banks appear to have a stronger security posture than other financial services institutions, insurers are quickly catching up. Of key 2010 priorities, insurers have a bigger appetite for identity and access management (a priority by 51 percent of insurance organizations and only 44 percent of banks) and data loss prevention technologies (32 percent versus 25 percent).
  • For the first time, organizations appear eager to embrace emerging technologies to combat threats: Organizations are now proactively embracing new technologies as “early majority adopters,” where, in the past, they were content to be “late adopters.
The report also offers breakdowns of results by geographies and select countries, as well as by the banking, investments and securities, insurance and payments and processors sectors.

Methodology

Deloitte’s global financial services team surveyed senior information technology executives at more than 350 major financial institutions via face-to-face interviews and online questionnaires during early 2010.

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