The Hotel Classification System will be implemented so as to consolidate the tourism industry with well-defined criteria for operational standards as announced in Government Programme 2015-2019.
The Classification System has adopted a customer-centric approach purporting to reinforce the image of Mauritius as a reliable and upmarket destination. The main objectives of the System are to facilitate the choice of potential guests and develop a service of high repute.
The System will also ensure a sense of place experience and create an environment for total visitors’ satisfaction and enhance customer satisfaction by providing adequate and accurate product information at the time of booking by the customer.
Furthermore Government has agreed to new operators being authorised to operate helicopter services in Mauritius with a view to developing the upmarket tourist segment for activities, such as airport transfers, over the water travel, medical evacuation, sightseeing tours, golf courses drop off and pick up, photo shooting, filming, emergency and rescue services.