The Work from Home (WFH) Business Process Outsourcing (BPO) model will be deployed in Mauritius as from April 2010. The project, as announced in the 2010 Budget, aims at creating opportunities for full time or part time employment, particularly for women who want to work from home while attending to other responsibilities as well as for persons with physical disabilities.
The Board of Investment (BOI) Mauritius and Quatrro BPO Solutions, one of India’s pioneers in the IT-BPO industry, signed a Memorandum of Understanding (MoU) on February 11, 2010 to that effect. The MoU paves the way for the implementation of the project, which will utilize innovative work processes for the people of Mauritius and enhances Quatrro’s capability of end-to-end processing of high volume transactions using an onshore-offshore model. The project is deemed as a major stepping-stone for Mauritius to ride the next wave in the ICT/BPO industry and will allow the island to showcase world-class service at a price-point projected to be over 50% lower than current processing costs in the United States.
The signing ceremony was held during the NASSCOM Leadership Summit that was held in Mumbai in February where Quatrro and BOI mentioned that they would also be pursuing opportunities to service customers and companies from French speaking countries. The signing parties will work together on providing ongoing support, enhancing domain expertise and business development, to these initiatives. Following this launch, the BOI proposes to take advantage of Quatrro’s expanded processing expertise and cost savings to showcase the service efficiencies from Mauritius for customer across the globe.
The Board of Investment (BOI) Mauritius and Quatrro BPO Solutions, one of India’s pioneers in the IT-BPO industry, signed a Memorandum of Understanding (MoU) on February 11, 2010 to that effect. The MoU paves the way for the implementation of the project, which will utilize innovative work processes for the people of Mauritius and enhances Quatrro’s capability of end-to-end processing of high volume transactions using an onshore-offshore model. The project is deemed as a major stepping-stone for Mauritius to ride the next wave in the ICT/BPO industry and will allow the island to showcase world-class service at a price-point projected to be over 50% lower than current processing costs in the United States.
The signing ceremony was held during the NASSCOM Leadership Summit that was held in Mumbai in February where Quatrro and BOI mentioned that they would also be pursuing opportunities to service customers and companies from French speaking countries. The signing parties will work together on providing ongoing support, enhancing domain expertise and business development, to these initiatives. Following this launch, the BOI proposes to take advantage of Quatrro’s expanded processing expertise and cost savings to showcase the service efficiencies from Mauritius for customer across the globe.
2 comments:
Hello, I would like to have more details about the "work from home" solution for women which should have been implemented since 2010, but till now, haven't heard lots about this.
Thanks for advise.
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