Will AI be making all insurance decisions within the next decade? Will driverless cars drive premiums up, even if you don’t have one? The Future of Insurance special report, published in The Times, covers the irrepressible impact technology is having on the profession. It explores what can be done to avoid the looming talent crisis, and the ways in which pay-as-you-live policies are changing the sector. There is comment on why digital technology can enhance human capabilities, but should not replace them and an infographic on how incumbent insurers are reacting to digital disruption as rising competition presses them to transform services and even business models.
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